Job Description
- · To actively monitor and manage the performance of critical equipment and services both for our Clients.
- · To act as a first point of contact for incoming service tickets and support calls.
- · Be an active contributor to Infrastructure Documentation and processes both for our Clients.
- · To support HP server platforms both for our Clients.
- · To support Windows Active Directory and Services both for our Clients.
- · To support Systems and Storage both for our Clients.
- · Assist in projects for application and infrastructure requirements both for our Clients.
- · The administration and support for assets, licensing, and renewals both for our Clients.
- · The implementation of security/compliance requirements both for our Clients.
- · Ability to prioritize and execute tasks in a high-pressure environment and make sound decisions in emergency situations.
- · To enforce policies and procedure...
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