IT Support Technician

Overview

Belfast, Northern Ireland, United Kingdom

We are looking for an IT Support Technician who will predominantly work in assisting day to day support issues, but with the experience and responsibility to resolve more complex incidents and problems. Overseeing the Service Desk, ensuring helpdesk tickets have been logged properly with all notes, progress and required actions accurately input and assigned will be a daily requirement within this role.

Along with the opportunity to work on some fantastic projects, we also have a range of exciting benefits which can be tailored to suit you, which include:

• Salary £21,000 - £27,000
• Performance Related Bonus
• Aviva Private Medical Insurance
• Critical Illness Insurance
• Death in Service Insurance

Key Job Responsibilities

• Manage Streamline service desk, monitoring support tickets and solving issues. Escalating tickets to Nitec and working wi...