Job Description
MISSION
The role of the IT-Support Technician is to provide on-site and remote L1 support to the IFS end-users.
RESPONSIBILITIES
Installation, configuration, and troubleshooting of end users computing devices devices (PC/iPad/Mac/Chromebooks)
Support end-users (L1 Helpdesk)
Provide Level 1 technical assistance and support for incoming queries and incidents related to end-user issues (hardware and software)
Troubleshoot, diagnose and resolve basic technical hardware and software issues
Troubleshoot and resolve basic network and server access problems for end users
Apply for This Position
Ready to take the next step? Click the button below to submit your application.
Submit Application