IT Support Technician (UAE National)

We are looking for a talented and experienced IT Support Technician who will be responsible for helping and maintaining the Client’s infrastructure, ensuring continuity of business operations for the Client’s employees. The technician is a key player in ensuring the smooth running of the Client’s IT endpoints and supporting its employees with their devices. This role includes growth opportunities into supporting and maintaining the Client core IT infrastructures, including operational checks, validations, and remediation of any identified issues.

Responsibilities

• Support Help AG end users and solve tickets / reported issues.
• Prepare new equipment, including asset tagging, assignment, and tracking.
• Creation of new users, assigning of ACLs and user on/offboarding.
• Monitor hardware and software stock levels and place order requests.
• Maintain endpoint security, software updates and patching.
• Monthly Endpoint He...