Job Description
Mô tả công việc: Job description:
- Support via hotline calls and emails; log all customer requests into internal ticketing system
- provide efficient and timely technical support to end-user by monitor Linux Windows system on AWS/Azure
- Follow up on the progress of all outstanding issues until closure
- To support other IT-related duties when assigned
- Team structure
+ Báo cáo trực tiếp cho sếp người Sing
+ Team VN làm theo dự án, hiện có cloud consultant, System Engineer
REQUIREMENTS
- From 1-2 years of relevant experience, Graduated from University in IT field
- Familiar with Windows OS
- English: Most chating/email, Communicate Intermediate
- Experience in Linux/cloud computing is a big plus
- Strong sense of responsibility, initiative, commitment to customer service
- Able to work under shift schedule, working any 4-day and REST 3-day a week under shift 1 9am-9pm or s...
- Support via hotline calls and emails; log all customer requests into internal ticketing system
- provide efficient and timely technical support to end-user by monitor Linux Windows system on AWS/Azure
- Follow up on the progress of all outstanding issues until closure
- To support other IT-related duties when assigned
- Team structure
+ Báo cáo trực tiếp cho sếp người Sing
+ Team VN làm theo dự án, hiện có cloud consultant, System Engineer
REQUIREMENTS
- From 1-2 years of relevant experience, Graduated from University in IT field
- Familiar with Windows OS
- English: Most chating/email, Communicate Intermediate
- Experience in Linux/cloud computing is a big plus
- Strong sense of responsibility, initiative, commitment to customer service
- Able to work under shift schedule, working any 4-day and REST 3-day a week under shift 1 9am-9pm or s...
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