Job Description
Monthly Salary: Up to $3000 + Completion Bonus / AWS
Full Time position
Tagore Area
Monday to Fridays 9am to 6pm.
Job PurposeTo provide technical assistance and support related to clients’ systems, hardware, or software, respond to queries, run diagnostics and isolate problem, determine and implement solution.
Job Responsibilities- Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
- Diagnose, troubleshoot and resolve Microsoft Windows hardware and software issues.
- Perform basic computer wired and wireless network troubleshooting.
- Provide technical assistance via phone, email and remote software.
- Process client Service Request, Redirect problems to appropriate resource.
- Act as a liaison between client and Level 2 support/ 3rd Party Vendor during problem escalation.
- Install and config...
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