Job Description

Make a real impact every day!
What You’ll Do
Provide customer and technical support, including troubleshooting and installation/deployment assistance for engineers
Resolve inquiries efficiently by following support procedures, escalating complex issues to Level 2 when needed
Maintain data privacy and security compliance while collaborating effectively with customers, engineers, and internal teams
Please note that although this is a remote position, the work must be performed within Hungary!
Requirements
 What You Bring
Strong communication skills in English (B2) and Italian (C1)
Customer-focused mindset and problem-solving skills
Good organizational skills and attention to detail
Benefits
Why Join Us?
At Transcosmos, you’ll find a supportive team environment with real opportunities to grow.
Paid training
Competitive s...
            

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Italian-Speaking Customer Solutions Specialist

Job Description

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