Italian Speaking Customer Support Representative

Sei un madrelingua italiano alla ricerca di una nuova opportunità professionale? Join our team on-site in Athens, Greece and provide professional customer support for a globally recognised consumer goods brand.

Requirements

• Native or fluent Italian speaker (C1/C2 level); good English proficiency required
• Interest in consumer goods or FMCG industry
• Previous customer service experience is an advantage but not required
• Strong communication and interpersonal skills
• Ability to work in a structured, target-driven environment
• Holder of an EU passport or valid work permit for Greece

Responsibilities

• Handle Italian-speaking customer inquiries via phone, email, and chat
• Resolve product, order, and account-related queries professionally
• Escalate technical or complex issues to the appropriate team
• Maintain accurate records of all interactions in the CRM
• Contribute to team qual...