Job Description
Mercier Consultancy MD is offering an exciting opportunity for an Italian Speaking Technical Support Specialist to join a leading tech company in Greece. This role is perfect for individuals who have a passion for technology and enjoy providing top-notch customer service. You will support Italian-speaking clients, helping them troubleshoot technical issues and ensuring excellent user experiences while enjoying the benefits of living and working in Greece, enabled by a fully paid for relocation package.
Key Responsibilities
- Provide technical support to Italian-speaking customers.
- Diagnose and resolve technical problems related to the company’s products and services.
- Guide customers through troubleshooting steps and provide clear instructions.
- Document customer interactions and technical issues accurately in the support system.
- Collaborate with internal teams to escalate and solve complex problems.
- Stay informed about n...
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