Job Description
Sharp Brains is seeking an experienced IT Service Management (ITSM) educator who can effectively teach ITIL framework principles. This role requires delivering engaging training sessions, designing relevant curriculums, and using real scenarios to illustrate best practices. Candidates need to possess an active ITIL 4 Foundation certification, teaching experience of at least 2 years, and operational knowledge of ITSM tools like ServiceNow and Jira. The position offers an opportunity to help adult learners excel in ITIL concepts.
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