Job Description

Makati Commercial Center, Philippines | Posted on 05/07/2026 
State/Province National Capital Region (Manila) 
Country Philippines 
Job Description ITSM Process Specialist Managed Service Delivery - Service Enablement  
Data 3’s vision is to harness the power of people and # technology for a better future. These core values define the expected behaviours of our people, which in turn shape the culture of our business. 
The primary purpose of this role will be to support ITIL aligned core processes, including providing guidance to operational teams to effectively minimise ongoing impacts to service. 
Position Purpose: Direct Reports: 0 
Position Profile: 2 
Reporting To: Manager ITSM Process and Risk Compliance 
Department: Managed Service Delivery - Service Enablement 
Line of Business: Services 
Position Description ITSM Process Specialist 
        

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