Job ID #32021: End User Device Support Analyst

Job Details

• Job ID #32021: End User Device Support Analyst
• Union: CUPE Local 5167
• Job Description ID #: 7885
• Close date: July 2, 2026 9:00 a.m.
• Vacancy type: This posting is for an existing vacancy
• Internal applicants should apply with your work e‑mail address. External applicants are considered only after the internal posting process has been completed.

Summary Of Duties

Reporting to the Supervisor, Service Desk, the End User Device Support Analyst will support the development and sustainment of end user device processes and workflows for the City’s standard desktop/laptop, tablet, mobile devices and productivity tools. The position is responsible for managing the configuration of end user device products and will document and maintain system requirements for products within the Enterprise portfolio. Through project and operational roles, the Analyst purchases, configures, installs, monit...