Full-time Posted June 01, 2026
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Job Description

Position

BSS Control Tower BSA – Customer Reporting

Department / Location

MNL ISSC - Business Support Services Control Tower

Line Reporting

Business Support Services CT Team Leader

Responsibilities

Customer Reporting Business Analyst works on data acquisition and data processing, delivering defined reports to the clients with the highest possible quality and correctness within the fixed time frame. Customer Reporting Business Analyst supports Customer Reporting Junior Analysts on daily basis and is responsible for reports checking. Able to work independently and estimate and plan own tasks with accepted accuracy. Working independently, estimating, and planning own tasks with acceptable accuracy. Training new team members.

  • Completing assigned tasks according to deployed Account Setup Forms (ASF) for the enrolled accounts in scope.
  • Established communication with the Account Owners, Stakeholders ...

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