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Junior Service Coordinator, Empire Envelope

📍 Qualico Canada • Edmonton, Alberta, Canada • Posted March 23, 2026

Full Time Posted March 23, 2026
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Job Description

Job Overview

Reporting to the Service Manager, as the Junior Service Coordinator, you provide support to our warranty department, specializing in insulation, drywall, tape, and texture services. You ensure timely and professional resolution of warranty-related issues, maintaining strong communication between internal teams, subcontractors, and clients, and upholding our commitment to quality and customer satisfaction.

Your day-to-day responsibilities will include:

  • Prioritizing, receiving and replying incoming service emails and create service work orders from emails and Supply Pro deficiency notes. (Inspections report)
  • Tracking progress and ensuring timely resolution of all construction claims.
  • Communicate clearly with builders, and internal teams regarding timelines and expectations.
  • Acting as the primary point of contact for construction inquiries.
  • Providing professional and empathetic support to...

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