Job Description
The purpose of this role is to provide entry-level technical support to the IT team by assisting with the installation, configuration, maintenance, and troubleshooting of hardware, software, and network systems. This role is ideal for candidates who have completed foundational IT certifications (such as CCNA or CompTIA) and are looking to gain practical, hands-on experience in a professional environment.
Key Responsibilities:
- Provide first-line technical support to end-users (on-site and remote)
- Assist with troubleshooting hardware, software, and network issues
- Install, configure, and maintain desktops, laptops, printers, and peripherals
- Sup...
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