Job Description
Job Overview
Job Title: Key Account Specialist – SME
Department: SME / Business Solutions
Location: On-site, Makati
Experience: 3-5 Years
Education: Bachelor’s Degree
The Key Account Specialist – SME is responsible for managing and growing a portfolio of small and medium enterprise clients. The role focuses on building strong client relationships, driving recurring revenue, and ensuring SMEs maximize the value of Converge ICT Solutions’s connectivity and digital solutions.
This position requires a balance of sales, account management, and customer success, with a strong understanding of SME business needs such as reliability, scalability, and cost-efficiency.
Key Responsibilities
Account Management & Client Relationship
- Manage a portfolio of SME clients across various industries
- Act as the primary contact for day-to-day client concerns and ...
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