Keyholder (Supervisor) (M/F) - Permanent - London

We are looking for the talents of a Keyholder (M/F) to join our retail team in one of our stores in London under a permanent full-time contract.

Ensuring a Unique Customer Experience Within Your Apartment

• Make the customer the priority of the apartment
• Guarantee a personalized welcome to all our customers and optimal customer service
• Show proactivity, expertise, and passion
• Direct solutions for both apartment and web (omnichannel approach)
• Use the various Sezane & Octobre communication channels to develop your product knowledge
• Share your product knowledge and sales techniques with educational skills to both customers and team members
• Provide recommendations and constructive suggestions to floor managers based on your knowledge, customer needs, your expertise, and team insights
• Ensure quality concierge service by following the relevant procedures

Being The Floor ...