Job Description
Main Tasks:
• Daily monitoring of the state of health of desktop publishing applications, GED, workflow (morning-check, application of recurring procedures for reprocessing rejections, relaunching suspended jobs, processing all alerts raised by the supervision of applications and servers etc)
• Validation of the proper functioning of the application ADOC during software and infrastructure upgrade operation
• Analysis and correction of production incidents
• Processing assistance requests from ADOC users
• Analysis and correction of production incidents
• Communication of the progress of the resolution of the anomalies to the declarant and to the IT support teams
• The relationship with our outsourcer OPS / ITG for incident reporting and change requests
• Evolutionary and corrective maintenance of the ADOC document processing workflow and INSIGHT activity reporting to meet business needs (analysis, estimate of loads, design a...
Apply for This Position
Ready to take the next step? Click the button below to submit your application.
Submit Application