L2 Application Support Engineer

🌟 We're Hiring: L2 Application Support Engineer! 🌟

We are looking for a skilled and motivated L2 Application Support Engineer to join our team in Singapore. The ideal candidate will possess strong problem-solving abilities and a solid understanding of application support processes, ensuring seamless operations and high user satisfaction.

📍 Location: Singapore, Singapore

⏰ Work Mode: Work From Office

💼 Role: Helpdesk L2 Application Support Engineer

Responsibilities
Incident & Application Support
● Provide second-line (L2) support for production and staging systems, handling escalations from L1 Support.
● Investigate application errors, system alerts, performance degradation, and integration issues.
● Restore services within agreed SLA/OLA timelines and ensure proper incident closure.

Troub...