Job Description
Managed Services - Kosice, Malaysia, Mexico, Colombia, Costa Rica
- Bachelor’s degree in Computer Science, Information Systems, or a related field (or equivalent practical experience)
- Experience in L2 application support within an enterprise environment, preferably in life sciences or regulated industries
- Strong understanding of application support processes, incident management, and ITIL-based service delivery
- Experience supporting SaaS applications, including configuration, troubleshooting, and vendor interaction
- Ability to analyze issues across functional and technical layers and communicate clearly with both technical and non-technical stakeholders
- Strong documentation, communication, and problem-solving skills
- Fluent in English (written and spoken)
- Nice to Have: Experience with related platforms such as Salesforce, clinical systems, regulatory systems, or content management solutions, Familiarit...
Apply for This Position
Ready to take the next step? Click the button below to submit your application.
Submit Application