Job Description
Novibet is seeking a Customer Care Manager to ensure customer satisfaction in Mexico. You will lead support teams and resolve complaints while analyzing customer feedback to improve processes. You will also oversee Spanish customer care teams across LATAM, fostering team growth and maintaining service quality.
The ideal candidate should have a Bachelor's degree in Business Administration, 3+ years of experience in customer management, and be proficient in English and Spanish. The role offers competitive compensation, career growth opportunities, and a diverse work environment.
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