Lead Concierge

**Description:**

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Located in the heart of Napa Valley, Alila blends luxury, sustainability, and a genuine sense of care. We are currently seeking a detail-oriented Lead Concierge to elevate the mission by guiding the concierge team, overseeing daily operations, and ensuring the highest level of guest service.

As the Lead Concierge, you will serve as a key ambassador of Alila Napa Valley, leveraging your deep knowledge of the region, strong vendor relationships, and leadership skills to create unforgettable experiences. From orchestrating exclusive wine-tasting itineraries to managing VIP stays and supporting team development, you wi...