Job Description
- Advanced knowledge of desktop systems, operating systems (Windows, macOS, Linux), networking, and enterprise-level IT environments.
- Expertise in advanced troubleshooting, system optimization, and supporting complex IT infrastructures.
- In-depth understanding of IT security, data protection, and compliance protocols.
- Leadership and Team Management :
- Leading and managing a team of desktop engineers, mentoring junior and senior team members, and providing technical guidance.
- Coordinating the execution of IT projects, including desktop deployments, upgrades, and troubleshooting initiatives.
- Acting as the escalation point for complex technical issues and ensuring resolution.
- Responsible for team performance, training, and resource allocation .
- Project and Stakeholder Management :
- Overseeing large-scale projects, such as desktop rollouts, migratio...
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