Full-time Posted June 19, 2026
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Job Description

Responsibilities

  • Collect, review, and sanitize field events data for processing.
  • Review and sanitize shop visit reports for accuracy, completeness, and consistency.
  • Process AOG (Aircraft on Ground) spares orders in line with SLA, priority, and compliance requirements.
  • Process data in the designated processing tool, strictly following industry/customer standards, business rules, and guidelines.
  • Validate processed data against acceptance criteria, processing rules, and business rules.
  • Flag discrepancies, raise clarifications, and drive closure with relevant stakeholders.
  • Maintain individual and team performance metrics for data processed (e.g., throughput, quality score, rework rate).
  • Record, track, and report quality metrics and improvement areas received through feedback.
  • Provide periodic quality review reports to management and customers.
  • Maintain and adhere to customer and ...

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