Lead Systems Support Engineer

Due to the nature of the projects and specific client security clearance, this role requires the successful candidate to be a Singapore Citizen As a lead Systems Support Engineer you will play a critical role in guaranteeing the operational efficiency, stability and availability of intricate application systems. Beyond individual contributions, you will lead the team to achieve operational success while enhancing proficiency in incident management and DevOps. You will engage directly with clients, bringing a client-facing perspective to problem-solving. A strategic viewpoint will play a key role in formulating and delivering inventive solutions that leave a lasting impact on both the team and our clients. Job responsibilities You will understand complex application systems and find your way through them to debug a business impacting issue. You will use your skills in incident management processes and tools, application monitoring metrics and tooling to generate reports and take correct...