Job Description

Leader Operation Engineer - Onsite - Cali Colombia - Full Bilingual Location Cali (with ability to support U.S.-based projects) Role Mission Oversee daily service assurance and operational performance of Celerity’s fiber backbone and managed WiFi services, ensuring SLA compliance and network stability.

Key Responsibilities ·           Lead Service Desk (L1), NOC (L2) and Field Operations (L3).
·           Ensure SLA compliance and service KPIs.
·           Manage incident, problem and change processes.
·           Oversee network monitoring and performance optimization.
·           Coordinate vendor and property-level technical alignment.

Required Qualifications ·       ...
            

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Leader Operation Engineer - Onsite - Cali Colombia - Full Bilingual C1

Job Description

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