Level 3 engineer (support & projects)

Role - L3 Engineer (Support & projects). Industry - MSP. Job Type: Permanent, full time, fully remote. Working hours - 3pm - 12am SAST (possibly changing to 1pm - 10pm SAST after training). Salary - R52,000 plus R2,000 benefits. About the Job:

We are seeking a highly capable and customer-focused Level 3 Engineer to join our Service Team in providing effective remote and telephone-based technical support to our customers.

You’ll be a key escalation point for technical issues, contribute to project deployments to ensure the smooth transition into BAU, and be a key thought leader on how we can enhance the service we offer to clients. This is a hands‑on role ideal for someone who thrives in a fast‑paced, multi‑client environment utilising skills across the Microsoft and Azure stacks, with a solid background in networking and security. Your initiative will be crucial in shaping the Service Delivery Team and providing technical guidance to other engineers on the team.

Th...