Lobby Ambassador

We invite you to join the world of luxury hospitality at Raffles Doha as our new Lobby Ambassador.

The Lobby Ambassador is the first point of contact for guests entering the hotel. The role is responsible for welcoming guests warmly, assisting with inquiries, coordinating guest flow, and ensuring the lobby experience reflects the elegance and luxury standards of the Raffles brand.

Key Responsibilities:

• Welcome guests with professionalism, warmth, and genuine hospitality.
• Anticipate guest needs and provide proactive assistance during arrival and departure.
• Escort or guide guests to reception, concierge, lounges, restaurants, and hotel facilities.
• Assist guests with hotel information, services, and local attractions.
• Coordinate with Front Desk, Concierge, Bell Desk, and Security teams for smooth operations.
• Manage lobby traffic and maintain guest comfort during busy periods.