Local Service Leader

Join Our Team as Local Service Lead at RateHawk!

At RateHawk, part of the fast-growing Emerging Travel Group, we’re on a mission to revolutionize the travel industry with cutting-edge technology and unparalleled customer service. We pride ourselves on our dynamic, innovative culture and are seeking seasoned professionals from the travel industry who are passionate about building the best customer service in the region.
We're looking for a passionate and experienced Local Service Leader to lead a team focused on resolving booking issues for B2A partners, ensuring quick and high-quality resolutions. This role requires strong leadership, a proactive approach to problem-solving, and close collaboration across departments.

Requirements

What You'll Do:

• Team management: Lead and coach Local Service Specialists and Service Managers, balance workload and make sure SL...