Lodge Manager

Duties:

• Overall oversee daily operations of the lodge/ villa, including accommodations, food & beverage, dining, recreational activities, and guest services.
• Supervise lodge staff, including training, scheduling, and performance management.
• Ensure the highest standards of guest satisfaction by providing personalized service and resolving any guest issues or concerns.
• Enforce health and safety standards and procedures.
• Stay updated on industry trends, regulations, and best practices.
• Ensure positive guest experience and great attention to detail throughout the guests' stay.

Requirements:

• Grade 12
• A formal hospitality qualification
• At least 5 years’ experience at a similar Safari Lodge Operation position will be highly advantageous, and a proven track record in leadership roles.
• Valid Driver's License
• A positive, energetic, and caring attitude. <...