Job Description
Description
We are looking for a detail-oriented Customer Service Rep to join a team in Oilville, Va. This is a contract to hire position which supports customers and internal sales operations by handling inquiries, preparing pricing information, and ensuring orders move through the process accurately and on schedule. The ideal candidate brings strong communication skills, a service-focused mindset, and the ability to manage multiple requests while maintaining a high level of accuracy.
Responsibilities:
• Respond to customer calls and messages promptly, providing helpful information on products, order status, and service-related questions.
• Prepare accurate pricing and quotation details for parts and equipment, maintain records of issued quotes, and follow up with customers in a timely manner.
• Enter sales orders with complete and correct information, ensuring product details, specifications, and customer requirements are clearly document...
We are looking for a detail-oriented Customer Service Rep to join a team in Oilville, Va. This is a contract to hire position which supports customers and internal sales operations by handling inquiries, preparing pricing information, and ensuring orders move through the process accurately and on schedule. The ideal candidate brings strong communication skills, a service-focused mindset, and the ability to manage multiple requests while maintaining a high level of accuracy.
Responsibilities:
• Respond to customer calls and messages promptly, providing helpful information on products, order status, and service-related questions.
• Prepare accurate pricing and quotation details for parts and equipment, maintain records of issued quotes, and follow up with customers in a timely manner.
• Enter sales orders with complete and correct information, ensuring product details, specifications, and customer requirements are clearly document...
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