Job Description
Job Description
Key Accountability Areas
Logistics Optimization
Reduce delivery time starting from order dispatching phase until the order is delivered which includes more than 7 stages and time KPIs.
Increase On-time deliveries by enhancing system estimations, accuracy and reduce outliers.
Optimizing dispatch algorithm to ensure we deliver at the fastest time and reduce early cancellation orders.
Analyzing customer delivery experience and enhancing all factors that impact NPS score.
Optimizing Stacked orders to ensure saving orders with the best experience.
Optimizing stacked orders CPO and ensuring we reduce CPO smartly.
Study, prepare, and roll out cities from the On-demand working model to the shift model.
Optimizing shift cities forecast, rider demand estimations, zoning, and slots availability.
Optimizing all ...
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