Job Description
Use the Transportation Management System (TMS) to its fullest potential in order to facilitate the life cycle of an order
- Exceed customer on time pick-up and delivery expectations
- Establish and maintain effective relationships with carriers contracted to the account as well as other carriers operating in your geographical region
- Review and correct inbound shipment data integrity, i.e. ISD
- Proactive analysis to prevent service failures
- Proactively develop, recommend and implement cost savings and/or service improvement programs in support of the transportation strategy
- Professional and timely communications
- Identify patterns with shipper, receiver, and carrier performance and recommend actions for improvement
- Resolve financial discrepancies in TMS financials (Carrier invoice does not match in TMS and must be reviewed and make a determination; make adjustments in TMS; and, respond to Accounting to deny or approve the additional funds, et...
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