Logistics Supervisor

Job ID: | Q-Express Documents Transport

• Support the overall, daily management of operational duties; deputize for the Operations Manager as required.
• Prioritize and continually improve safety at the delivery station.
• Supervise logistics assistants, coordinators, and delivery associates to ensure each shipment meets and exceeds operational KPIs.
• Monitor coordinator and associate performance, coach them when needed, partner with supporting departments to improve logistics processes and operations.
• Communicate with delivery service providers to set expectations and raise quality on their deliverables.
• Interview candidates for associate roles.
• Brief and monitor the workload of all drivers and associates; maintain meticulous administrative record keeping.
• Measure and monitor overall workflows and daily metrics; assist Operations Manager with tracking, trending and reporting site...