Job Description
Transform guest interactions as Rimrock's Front Office Manager, driving luxury service in Banff, Canada. Inspire your team and ensure unforgettable experiences with every visit.
Join Rimrock Banff as a Front Office Manager and elevate our luxury guest experiences. Your leadership will be vital in managing front office operations, ensuring flawless service, and cultivating a warm environment. Collaborate closely with teams to meet and exceed guest expectations while developing future leaders within your team.
Key Responsibilities:
• Lead impactful Front Desk and Night Audit operations
• Foster emotionally engaging services across guest interactions
• Set a high standard in lobby presence for service excellence
• Coordinate special guest experiences with Rooms Division leaders
• Coach team members in delivering luxury through authentic service
Requirements:
• Proven leadership experience in luxury hotels
• Exceptional operational and financial skills
• Ad...
Join Rimrock Banff as a Front Office Manager and elevate our luxury guest experiences. Your leadership will be vital in managing front office operations, ensuring flawless service, and cultivating a warm environment. Collaborate closely with teams to meet and exceed guest expectations while developing future leaders within your team.
Key Responsibilities:
• Lead impactful Front Desk and Night Audit operations
• Foster emotionally engaging services across guest interactions
• Set a high standard in lobby presence for service excellence
• Coordinate special guest experiences with Rooms Division leaders
• Coach team members in delivering luxury through authentic service
Requirements:
• Proven leadership experience in luxury hotels
• Exceptional operational and financial skills
• Ad...
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