Job Description
The Modern Workspace Engineer (L3) will join our growing South Africa team and be responsible for supporting, engineering and continuously improving Interpath’s modern end-user computing environment. The role focuses on Microsoft 365, endpoint management and workplace technologies, acting as a senior escalation point for complex technical issues while driving improvements that enhance security, performance and the overall user experience.
Responsibilities
- Provide Level 3 support for complex endpoint, operating system and workplace technology issues.
- Act as a senior escalation point for Service Desk teams, owning incidents through to resolution and root cause analysis.
- Administer and support Microsoft 365 services, including Teams, SharePoint Online and related workplace technologies.
- Manage and maintain endpoint environments using Microsoft Intune, Windows Autopilot and modern device management tools.
- Oversee applica...
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