Magento Support Engineer (remote)

Req ID:

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Magento Support Engineer (remote) to join our team in Toronto, Ontario (CA-ON), Canada (CA).

In this Support Engineer role, provide application support for Adobe Commerce (Magento). Responsibilities include incident management, bug resolution, performance tuning, environment monitoring, and support for integrations across global eCommerce operations.

• Troubleshoot Magento storefront, Admin, API, checkout, and order flow issues.
• Resolve module conflicts, theme rendering issues, indexing failures, and caching problems.
• Manage incidents, perform root-cause analysis, and apply patches or configuration fixes.
• Support Elasticsearch, Redis/Varnish caching, CDN configurations, and DB perfor...