Job Description
Position Description:
This role is for a highly skilled Production Support Engineer with Site Reliability Engineering (SRE) expertise, responsible for ensuring the availability, stability, performance, and resiliency of mission‑critical mainframe-based payment systems. The engineer will provide deep production support, proactive monitoring, incident management, and reliability improvements for high-volume, low-latency payment platforms.
The ideal candidate brings strong mainframe production support experience, solid payments and banking domain knowledge, and a mindset aligned with SRE principles, including automation, monitoring, continuous improvement, and operational excellence.
This role is hybrid and requires you to be at office at a minimum 4 days per week - subject to change at any time.
Your future duties and responsibilities:
• Production Support & Reliability
Own 24x7 production support for mainframe-b...
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