Manager, Client Accounts (Mexico)

Position Summary:
The Manager, Client Accounts manages the day to day activities of a team that is responsible for servicing and supporting the client through implementation and adoption of Inmar's products/services, while developing client relationships that promotion retention and loyalty.
Under direction from their manager, the Manager, Client Accounts provides thought leadership, maintains high quality/cost efficient processes, trains/leads associates and works effectively across the organization to identify and resolve operational challenges that could potentially impact client deliverables with the goal of providing clients with the best possible service in accordance with SLAs.
Primary Accountabilities:
Strategy (60%)- Gain understanding of client's business goals and key deliverables in addition to day-to-day service requirements.
- Support the account teams as necessary to ensure those key goals/deliverables are met; ensure the teams is supported with Bu...