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Manager, Employee Services

📍 Scotiabank • Bogotá, Bogota, Colombia • Posted June 23, 2026

Full-time Posted June 23, 2026
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Job Description

Requisition ID: 264223 

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.


Purpose


Responsible for leading an Employee Services Team, ensuring the effective and efficient response to HR-related inquiries from internal and external, including employees, dependents, retirees, candidates, Contingent Workers, third party vendors, etc. This role is responsible for acting in a People Manager capacity to individuals in their team and managing inquiries that are either complex or escalated.

Accountabilities

  • Leads and drives a customer focused culture throughout their team to deepen client relationships and leverage broader Bank relationships, systems and knowledge

  • Ensures the team's operational goals, service standards and annual objectives are met. This includes ensuring the team operates within Service Level Standards and services delivered are aligned to Globa...

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