Manager – Operations Support (Prescient Fund Services)

Manager – Operations Support (Prescient Fund Services)

Reporting to the Chief Financial, Risk and Compliance Officer, this regulatory compliance role covers a number of compliance requirements including FAIS, FICA, AML, JSE and A2X. The role also involves assisting the Board in ensuring adherence to internal policies and procedures while maintaining a strong compliance culture within the business. It is essential that you have a strong understanding of Stockbroking Operations and a working knowledge of FAIS, FICA and AML/CFT requirements.

DUTIES & RESPONSIBILITIES

• Act as a senior escalation point for complex, cross‑departmental operational issues impacting clients and internal teams.
• Become actively involved in the remediation of internal and external client issues across operational areas.
• Support the resolution of day‑to‑day technical queries and operational challenges.
• Ensure issues are resolved in a sustainable m...