Job Description

Job Description
The Manager, Platform Engineering leads a mission‑critical team responsible for platform engineering, life cycle management, reliability, and Tier 3 operations excellence across StarHub’s enterprise service platforms. This role provides both technical leadership and operational oversight, ensuring that life cycle engineers and Tier 3 engineers collaborate effectively to deliver secure, stable, scalable, and high‑performing services to enterprise and government clients.
Accountabilities
Own the end‑to‑end architectural standards, design principles, and technology roadmap for all supported platforms.

Ensure proactive lifecycle planning, structured upgrades, observability, performance management, and long‑term platform resilience.

Oversee Tier 3 operations to ensure incidents are resolved quickly, problems are eliminated at the root, and changes are implemented reliably and securely.
        

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