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Manager, Process Design & Optimization

📍 Scotiabank • Toronto, Ontario, Canada • Posted June 19, 2026

Full-time Posted June 19, 2026
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Job Description

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In this role you will:
  • Provide expert advice and guidance to management and staff and internal and external stakeholders about business process management principles, Lean Six Sigma re: the identification, improvement, and sustainment of process improvement initiatives (DMAIC).

  • Use analytical and quantitative problem-solving methods to assess, design and implement process optimization opportunities to better connect, streamline and simplify cross-functional operations. Define meaningful business metrics to drive process effectiveness that delivers business results. 

  • Effectively communicate complex ideas and strategically influence middle and executive leadership to adopt productivity improvements and champion change management. 

  • Works on upwards of 3-4 waves/projects per year – across Operations, IT&S, Retail & Wealth or Corporate Functions 

  • Manage a high volume of competing responsibilities by c...

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