Job Description
**ABOUT THIS POSITION**
This Manager position reports to our Director of Solution Adoption and has responsibility for leading a team of Solution Adoption Consultants and Technical Solution Specialists who are accountable for managing the on-boarding experience for new and existing Patient Payments clients in the Ambulatory healthcare space. The goal of the position is to ensure client satisfaction and predictable results.
**WHAT YOU'LL DO**
+ Build high performing team focused on project methodology, delivering predictable, repeatable projects and revenue based on forecast
+ Develop a bench of individual performers to support our growth plans
+ Understand and support the client project success criteria and metrics
+ Conduct weekly team meetings
+ Attend to team's emergency requests or client escalations when necessary
+ Proactively monitor clients to keep satisfaction at a high level
+ Act as a motiv...
This Manager position reports to our Director of Solution Adoption and has responsibility for leading a team of Solution Adoption Consultants and Technical Solution Specialists who are accountable for managing the on-boarding experience for new and existing Patient Payments clients in the Ambulatory healthcare space. The goal of the position is to ensure client satisfaction and predictable results.
**WHAT YOU'LL DO**
+ Build high performing team focused on project methodology, delivering predictable, repeatable projects and revenue based on forecast
+ Develop a bench of individual performers to support our growth plans
+ Understand and support the client project success criteria and metrics
+ Conduct weekly team meetings
+ Attend to team's emergency requests or client escalations when necessary
+ Proactively monitor clients to keep satisfaction at a high level
+ Act as a motiv...
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