Job Description
We are currently recruiting for two experienced Third Party Managing Agent Officers to join a well-established housing Association on a temporary contract for 2 months, with strong potential for permanent opportunities thereafter.
This is an excellent opportunity for housing professionals with experience managing relationships with third party managing agents and a solid understanding of leasehold and service charge management.
Key Responsibilities
* Managing and responding to TPMA emails, correspondence, and resident queries
* Monitoring managing agent performance and escalating concerns where necessary
* Investigating and responding to Stage 1 complaints in line with policy and procedures
* Reviewing and challenging service charge and managing agent costs
* Raising purchase orders relating to service charge and TPMA fees
* Liaising with residents, neighbourhood colleagues, and external managing agents
* Supp...
This is an excellent opportunity for housing professionals with experience managing relationships with third party managing agents and a solid understanding of leasehold and service charge management.
Key Responsibilities
* Managing and responding to TPMA emails, correspondence, and resident queries
* Monitoring managing agent performance and escalating concerns where necessary
* Investigating and responding to Stage 1 complaints in line with policy and procedures
* Reviewing and challenging service charge and managing agent costs
* Raising purchase orders relating to service charge and TPMA fees
* Liaising with residents, neighbourhood colleagues, and external managing agents
* Supp...
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