Job Description
A consulting firm in Cebu City is seeking a detail-oriented Mandarin Bilingual Customer Service Representative. The role involves delivering high-quality service to Mandarin- and English-speaking customers, resolving inquiries, and ensuring satisfaction across various channels. Candidates should be fluent in both languages, have a high school diploma or equivalent, and possess 6 months to 2 years of customer service experience. Familiarity with tools such as Salesforce or Zendesk is preferred.
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