Manufacturing IT/OT Support Technician

Role Purpose

The Manufacturing IT/OT Support Technician ensures the quality of technology delivery to critical manufacturing operations in Worcester. This role supports secure, efficient, and standardized digital operations across production systems, contributing to both local and global digitalization initiatives. The role will support the convergence and development of the location's IT/OT network infrastructure and requires a strong industrial cybersecurity focus, ensuring alignment with corporate security standards and safeguarding production systems from cyber threats. As part of a small, agile team, the technician will engage in a balanced mix of independent and collaborative work to deliver high-quality digital services and secure connectivity to production areas. The technician will also provide support to the existing IT Technical User Support technician.

Key Responsibilities

Operational Support & Optimization

• Provide hands‑on ...