Job Description
**Position Description & Qualifications**
Are you looking for a career where you can make a significant impact every day? Join Serco as a DOTD Motorist Assistance Patrol (MAP) Emergency Response Unit Dispatcher, supporting the Louisiana Department of Transportation and Development (DOTD) in New Orleans. Our team plays a vital role in roadway safety, helping detect, verify, and respond to incidents that affect drivers across the state.
As a Dispatcher, you will monitor roadway conditions, communicate with DOTD personnel, law enforcement, and first responders, and coordinate Motorist Assistance Patrol (MAP) units to ensure roads are cleared quickly and safely.
**As a Dispatcher, you can expect to:**
+ Operate ATMS iNet software to monitor and control traffic management devices, including CCTV cameras, Digital Message Signs (DMS), ramp meters, and emergency gates.
+ Detect and verify roadway incidents (e.g., crashes, debris, disabled vehicles, spills...
Are you looking for a career where you can make a significant impact every day? Join Serco as a DOTD Motorist Assistance Patrol (MAP) Emergency Response Unit Dispatcher, supporting the Louisiana Department of Transportation and Development (DOTD) in New Orleans. Our team plays a vital role in roadway safety, helping detect, verify, and respond to incidents that affect drivers across the state.
As a Dispatcher, you will monitor roadway conditions, communicate with DOTD personnel, law enforcement, and first responders, and coordinate Motorist Assistance Patrol (MAP) units to ensure roads are cleared quickly and safely.
**As a Dispatcher, you can expect to:**
+ Operate ATMS iNet software to monitor and control traffic management devices, including CCTV cameras, Digital Message Signs (DMS), ramp meters, and emergency gates.
+ Detect and verify roadway incidents (e.g., crashes, debris, disabled vehicles, spills...
Apply for This Position
Ready to take the next step? Click the button below to submit your application.
Submit Application