Market Success Associate

Company DescriptionWe are fast paced, small financial brokerage that focuses on bankruptcy and class action claims.
Role DescriptionThis is a full-time, remote role for a Market Success Associate.
The Market Success Associate will be responsible for developing and maintaining strong client relationships, communicating with stakeholders, and ensuring customer satisfaction.
Daily tasks include interacting with customers directly, data collection, drafting documents, and assisting in developing strategies to improve product-market fit and overall client success.
This role requires effective collaboration with cross-functional teams to align goals and strategies.What you'll do:Help manage Customer Intake for our market users- Validate inbound claim submissions, and interface with users directly.Ensure the health of the marketplace at all times by maximizing the integrity of listings of legitimate and verified assets, and proactively curating the active listings in the ma...