Job Description
Responsibilities
- Door Hardware Operations & Maintenance
- Ensure all doors integrated with the Card Access System remain fully operational, secure, and aligned with safety and access control standards.
- Perform routine inspections, preventive maintenance, and corrective maintenance on door closers, hinges, and related mechanical door hardware.
- Identify early signs of wear, misalignment, or failure to prevent access disruptions or security risks.
- Incident Response & Issue Resolution
- Respond promptly to reported door hardware issues in accordance with severity‑based response and resolution timelines.
- Minimize downtime by performing immediate corrective actions or temporary mitigations when necessary.
- Coordinate repair or replacement activities to restore normal operations within SLA requirements.
- Out‑of‑Warranty Device Replacement (TCO Model)
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